Broadband shield

[Scarlett11]

Trying to change broadband shield settings and it's not working properly. Am doing this in my sky app and on internet but it's just not doing anything so frustrating!! How can I fix this please??

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147