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Discussion topic: Broadband shield

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Avatar for Pigking1
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This message was authored by: Pigking1

Message posted on ‎06 Feb 2024 07:42 AM

Broadband shield

I have recently changed to sky from BT and I'm unable to access broadband shield to change my safe search settings. It tells me my internet isn't with sky. Is this temporary?

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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎06 Feb 2024 10:42 AM

Re: Broadband shield

Posted by a Superuser, not a Sky employee. Find out more

@Pigking1 

Have you signed in with the correct Sky ID that is linked to your account number?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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