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Discussion topic: Broadband shield 'something went wrong' message
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This message was authored by: Pempem
Message posted on 14 Aug 2025 10:33 PM
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Broadband shield 'something went wrong' message
I cannot access my broadband shield via the app or online to set up the correct age restrictions. I always see the 'something went wrong message' and it's been 2 months now.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 15 Aug 2025 05:34 AM
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Re: Broadband shield 'something went wrong' message
Try linking your account:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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