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Discussion topic: Broadband setup

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This message was authored by: hectory

Broadband setup

if I take sky full fibre 150 broadband do they set it up for me in my home or do they just send the router and I have to set it up myself?

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This message was authored by: Chrisee

Re: Broadband setup

Posted by a Superuser, not a Sky employee. Find out more

@hectory the standard install calls for the engineer to conect you new hub and one device of yours to thst hub. to demonstate it is wotking.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: hectory

Re: Broadband setup

Thanks you for the quick reply, much appreciated.

This message was authored by: TimmyBGood

Re: Broadband setup

Posted by a Superuser, not a Sky employee. Find out more

@hectory 

 

If there's not an existing FTTP circuit and Openreach ONT at the address then installer attendance is required (sometimes with more than one visit )

 

If you have that already then a Hub will be sent out and no-one will attend.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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