Discussion topic: Broadband set up..

This message was authored by: AMANDAJDAVIS · ‎20 Jan 2025

Why is my broadband not going live until 31 Jan. It should have happened on 17 Jan?

This message was authored by: caesarome · ‎20 Jan 2025

Engineer availability from Openreach if you have been given a new date from Sky could well be the reason.

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This message was authored by: TimmyBGood · ‎20 Jan 2025

@AMANDAJDAVIS

Particularly for new FTTP installations, delay is unfortunately not unusual.

If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Broadband set up..

Broadband set up..

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