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Discussion topic: Broadband router
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This message was authored by: Cristian92
Message posted on 18 Jan 2024 01:09 PM
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Broadband router
Hi,
I cancel the broadband and i need to know if i will need to send back the router?if yes,how i will
do?
Thanks
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 18 Jan 2024 01:14 PM
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Re: Broadband router
Sky will notify you, and should send packaging. Don't send back anything prematurely or it risks disappearing and you'll end up being charged.
When you do dispatch the returns package, keep the proof of posting indefinitely (or take a photograph of it)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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