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Discussion topic: Broadband router delivery issue

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This message was authored by: Kellyc1981

Broadband router delivery issue

Royal Mail tracking show equipment as delivered but is hasn't been?

Royal Mail have advised me to contact yourselves to raise this issue with them 

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This message was authored by: Daniel0210

Re: Broadband router delivery issue

Posted by a Superuser, not a Sky employee. Find out more

@Kellyc1981 
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

The postman/woman will usually leave it hidden if no one is in. You shouldn't need to sign for it. Has this happened?

They should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.

 

Otherwise you need to contact Sky. 


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