Discussion topic: Broadband router delivery issue
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Message posted on 06 Oct 2026 04:44 PM
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Broadband router delivery issue
Royal Mail tracking show equipment as delivered but is hasn't been?
Royal Mail have advised me to contact yourselves to raise this issue with them
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All Replies
Message posted on 06 Oct 2026 04:49 PM
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Re: Broadband router delivery issue
@Kellyc1981
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
The postman/woman will usually leave it hidden if no one is in. You shouldn't need to sign for it. Has this happened?
They should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.
Otherwise you need to contact Sky.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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