Broadband return

[Denise83146]

My router stopped working and sky said I should send it back with the courier who delivered the replacement. He refused to take it. I have no means to print the label to return via post office. Can sky post a label out or arrange collection?

[Daniel0210]

@Denise83146 

This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

[caesarome]

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@Denise83146 wrote:
 have no means to print the label to return via post office.

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The link posted by @Denise83146 explains how you can print a returns label at your local Post Office if you follow the steps on that guide.