10 Jun 2022 05:16 PM
Anyone have any luck with negotiating with sky over the price of renewing their broadband with sky. Got a email offering £30.50 (I think, email not 100% clear) for superfast. I have no issues with my speed, but virgin have knocked on my door and offered faster broadband for £20 pm.
Tried calling but need to call when quieter as was on hold for 30 mins and gave up.
My preference is stick with what's easier (sky) but £10 per month saving is substantial
Thanks
10 Jun 2022 05:25 PM
Posted by a Superuser, not a Sky employee. Find out more@buthe79 You might find that Sky is able to offer you something a bit more off than you got on the email, but you would have to call them in order to get this. You said it yourself that calling a better time might bring down the wait time.
10 Jun 2022 05:36 PM
Thanks, I've heard of many people who can get a better deal on TV (Inc myself) but wondered about people's experience with this on broadband
10 Jun 2022 05:58 PM
Posted by a Superuser, not a Sky employee. Find out more@buthe79 It can be the same on broadband, but everyones case is different, so if you phone Sky you can see what they are willing to offer you.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion