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Discussion topic: Broadband renewal price

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This message was authored by buthe79 This message was authored by: buthe79

Broadband renewal price

Anyone have any luck with negotiating with sky over the price of renewing their broadband with sky. Got a email offering £30.50 (I think, email not 100% clear) for superfast. I have no issues with my speed, but virgin have knocked on my door and offered faster broadband for £20 pm.

 

Tried calling but need to call when quieter as was on hold for 30 mins and gave up.

 

My preference is stick with what's easier (sky) but £10 per month saving is substantial

 

Thanks 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband renewal price

Posted by a Superuser, not a Sky employee. Find out more

@buthe79  You might find that Sky is able to offer you something a bit more off than you got on the email, but you would have to call them in order to get this. You said it yourself that calling a better time might bring down the wait time.

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buthe79
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This message was authored by buthe79 This message was authored by: buthe79

Re: Broadband renewal price

Thanks, I've heard of many people who can get a better deal on TV (Inc myself) but wondered about people's experience with this on broadband 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband renewal price

Posted by a Superuser, not a Sky employee. Find out more

@buthe79  It can be the same on broadband, but everyones case is different, so if you phone Sky you can see what they are willing to offer you.

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