Discussion topic: Broadband really slow
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Message posted on 03 Sep 2024 08:47 AM
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Broadband really slow
My broadband has been running slow for a couple of days now. Today it is almost impossible to work everything is so sluggish. I did a test with which said that it was slow but skys own test said everything was fine although there may be an issue with our wifi
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All Replies
Message posted on 03 Sep 2024 09:28 AM
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Re: Broadband really slow
@DawnMcGregor black or white router from Sky?
If you have found this solution helpful please tick this as the answer.
Message posted on 04 Sep 2024 08:54 AM
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Re: Broadband really slow
it is the black router, seems to be okay today, the last few days has been terrible.
Message posted on 04 Sep 2024 09:00 AM
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Re: Broadband really slow
@DawnMcGregor If you would like the forum to look at your router stats follow the directions linked below.
Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
If you have found this solution helpful please tick this as the answer.
Message posted on 05 Sep 2024 06:36 AM
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Re: Broadband really slow
@Highlinder Thank you but it seems okay again. I did a which speed checker at the time and its results compared with Sky's was very different. Will keep an eye on it and come back if there are any further issues. Thank you.
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