Discussion topic: Broadband problems
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Message posted on 31 Jan 2025 08:38 PM
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Broadband problems
My WiFi has been dropping out regularly today, with messages on phones and TV that the router cannot connect to the internet. The test now says it's fine.
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All Replies
Message posted on 01 Feb 2025 11:13 AM
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Re: Broadband problems
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on 03 Feb 2025 11:36 AM
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Re: Broadband problems
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
Lisa - Sky Tech Team Expert
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