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Discussion topic: Broadband problem

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Avatar for Julie177
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This message was authored by: Julie177

Message posted on ‎27 Nov 2024 12:30 PM

Broadband problem

My broadband is not working since early hours of yesterday. I'm away from home and can see that all my cameras are offline. No neighbours have faults they all have WiFi 

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎27 Nov 2024 12:35 PM

Re: Broadband problem

Posted by a Superuser, not a Sky employee. Find out more

@Julie177 

 

Could you run the service checker in you my sky app using mobile data

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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