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Discussion topic: Poor connection in downstairs and upstairs

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Avatar for Nigel5703
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This message was authored by: Nigel5703

Message posted on ‎27 Nov 2024 12:39 PM

Poor connection in downstairs and upstairs

We have had a sky max hub for 5-6 weeks. Our house is 3 stories. The sky max hub is on the middle floor. The broadband signal  drops out on the lower and upper floors at times and is not as reliable as it should be. Can we get sky extenders

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎27 Nov 2024 12:47 PM

Re: Poor connection in downstairs and upstairs

Posted by a Superuser, not a Sky employee. Find out more

@Nigel5703 Sky do supply extenders if you buy the WiFi Max add-on see https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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