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Discussion topic: Poor connection in downstairs and upstairs

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Nigel5703
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This message was authored by Nigel5703 This message was authored by: Nigel5703

Poor connection in downstairs and upstairs

‎27 Nov 2024 12:39 PM

We have had a sky max hub for 5-6 weeks. Our house is 3 stories. The sky max hub is on the middle floor. The broadband signal  drops out on the lower and upper floors at times and is not as reliable as it should be. Can we get sky extenders

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Poor connection in downstairs and upstairs

‎27 Nov 2024 12:47 PM

Posted by a Superuser, not a Sky employee. Find out more

@Nigel5703 Sky do supply extenders if you buy the WiFi Max add-on see https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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