Discussion topic: Broadband outage

This message was authored by: PD5 · ‎11 Jan 2025

Look on Sky and says no problems in my area, go on app and the is an outage, which one is correct? I have no Internet

This message was authored by: Chrisee · ‎11 Jan 2025

@PD5 the app is more accurate as it reports smaller outages affecting your line while the status page only reports major ones.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: TimmyBGood · ‎11 Jan 2025

@PD5

'no problems in your area' doesn't mean that your own individual circuit hasn't failed.

It's frankly very unhelpful wording by Sky, which we've repeatedly requested that they review and amend.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Broadband outage

Broadband outage

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