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Discussion topic: Broadband outage

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This message was authored by: Sam201

Broadband outage

No broadband in Acton, London all day. Anyone else? And any other areas impacted? App just says outage and to be resolved in two working days 

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This message was authored by: TimmyBGood

Re: Broadband outage

Posted by a Superuser, not a Sky employee. Find out more

@Sam201 wrote:

App just says outage and to be resolved in two working days 


The generic message is 'it usually takes a couple of days to fix things like this': it's entirely unrelated to any particular outage and is a reference to the Openreach target for domestic broadband fault resolution.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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