Broadband outage

[Richardc78]

This is the second evening on the trot my broadband has stopped working, almost the same time. Every time I do an online check, everything seems ok according to the sky app. Can you please look into this problem. Many thanks.

[Daniel0210]

@Richardc78 
You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

It sounds like maintenance taking place. When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. Hopefully it'll be back up and running before 7am.