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Discussion topic: Broadband off AGAIN

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This message was authored by: Songs55

Broadband off AGAIN

ANYONES BROADBAND DOWN IN CAMBRIDGE
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This message was authored by: laaurapxox

Re: Broadband off AGAIN

Ours is also down. We're in North East

This message was authored by: HevHoney71

Re: Broadband off AGAIN

Down in the south east too right now

This message was authored by: Daniel0210

Re: Broadband off AGAIN

Posted by a Superuser, not a Sky employee. Find out more

May be related to the bad weather but any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.


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NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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