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Discussion topic: Broadband not working

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Avatar for Ashleyfield
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This message was authored by: Ashleyfield

Message posted on ‎31 Dec 2025 06:58 PM

Broadband not working

My LOS light is red and I've tried resetting it but it has made no difference
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎31 Dec 2025 07:08 PM

Re: Broadband not working

Posted by a Superuser, not a Sky employee. Find out more

@Ashleyfield 

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...



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