Discussion topic: Broadband not working

This message was authored by: Jade126 · ‎20 Nov 2024

Sky broadband in and out all night. Service checked finds fault then says it's fixed.

Ive followed all the instructions but still not working.

This message was authored by: caesarome · ‎20 Nov 2024

Was it this line test that you ran:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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Discussion topic: Broadband not working

Broadband not working

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Re: Broadband not working

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