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Discussion topic: Broadband not working

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This message was authored by: MattM7

Message posted on ‎03 Sep 2024 09:48 AM

Broadband not working

Broadband is currently not connecting to the internet. Its coming up as an orange light in the broadband hub. Service checker was saying that there was no problems. It has now detected a problem but says that they are currently unable to run tests.

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Avatar for Highlinder
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Message posted on ‎03 Sep 2024 09:52 AM

Re: Broadband not working

Posted by a Superuser, not a Sky employee. Find out more

@MattM7  Are you in the Hemel Hepstead area of the country?

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This message was authored by: MattM7

Message posted on ‎03 Sep 2024 09:56 AM

Re: Broadband not working

No but not too far away in Bedfordshire

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Message posted on ‎03 Sep 2024 10:06 AM

Re: Broadband not working

Hi Is there an issue in Hemel Hempstead and what is the ETA for resolution?

Thanks

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Message posted on ‎03 Sep 2024 10:16 AM

Re: Broadband not working

Posted by a Superuser, not a Sky employee. Find out more

@AM1976  There is no ETA unless Openreach let's Sky know.

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