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Discussion topic: Broadband not working

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This message was authored by Sharron50 This message was authored by: Sharron50

Broadband not working

Good morning I bought my daughter broadband it was working for few days then it wasn't I had engineers out at house and openreach was at box at end of the street but works for few days then off again so sky sent me booster worked for few days now it's been off for 4 days. Thank you 😊 

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This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: Broadband not working


@Sharron50 wrote:

Good morning I bought my daughter broadband it was working for few days then it wasn't I had engineers out at house and openreach was at box at end of the street but works for few days then off again so sky sent me booster worked for few days now it's been off for 4 days. Thank you 😊 


Try running this test - Service Checker | Sky.com

Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



Sharron50
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This message was authored by Sharron50 This message was authored by: Sharron50

Re: Broadband not working

I have done test every time I do it tells me there something wrong with broadband so I go through all the steps and still not working.

This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: Broadband not working


@Sharron50 wrote:

I have done test every time I do it tells me there something wrong with broadband so I go through all the steps and still not working.


If it doesn't offer an engineer call then contact Sky Support.

Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



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