I switched to sky yesterday (01/10/2025) and it wasn't working, so I booked an engineer. Last night it just started working out of no where, so I just assumed there was a delay with activating (although my account said it was activated) so I cancelled the engineer for Friday. Woke up this morning and it's not working again. How do I uncancel the engineer? As I don't want to wait till next week to have a reliable broadband as I work from home. I haven't had confirmation of the cancellation yet and when I go onto my account it says manage booking but I can only rearrange for Monday as it still thinks I have the Friday booking as it's still going through the system to cancel it. Not really a great start to the service, and they have now sent me a bill as well!
