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Discussion topic: Broadband not working

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This message was authored by: J198518

Broadband not working

Broadband not working at all

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This message was authored by: Highlinder

Re: Broadband not working

Posted by a Superuser, not a Sky employee. Find out more

@J198518 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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This message was authored by: J198518

Re: Broadband not working

Test says it wrking but no internet to the sky box but is wrking on my playstation

This message was authored by: Highlinder

Re: Broadband not working

Posted by a Superuser, not a Sky employee. Find out more

@J198518  Sky box? Is this Sky Q you are talking about?

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