Broadband not working properly

[Deborah103]

We had the broadband for some time and it still isn't connecting to some parts of the house 

[Giggsy1977 · Accepted solution]

The WiFi reach of ISP provided routers isn't the best unfortunately. You could call Sky to discuss the WiFi max package and get a signal booster (doesn't boost the signal as such, just acts as a repeater to extend the WiFi range a bit). That is an extra charge per month though. 

Other options are connecting via ethernet cable where you can and if not, using homeplugs are probably the next most reliable. 

[Deborah103]

Thank you, 🙏