Discussion topic: Broadband not working again

This message was authored by: Ababee · ‎16 Jan 2025

Almost every day I'm having problems

This message was authored by: Daniel0210 · ‎16 Jan 2025

At the time of night you've posted it could be essential maintenance taking place which is done overnight to minimise disruption.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Djik · ‎16 Jan 2025

It was down yesterday in Keighley. Down since 10 again last night yet service checker says all OK. However local company apps not working properly either so is it maintenance or the fact you can't report an issuenoutside customer service hours?

This message was authored by: AndyMAN · ‎16 Jan 2025

Having the same issue. Went down at about 10 last night, still not working this AM... Not impressed...

This message was authored by: Chrisee · ‎16 Jan 2025

@AndyMAN run the service checker in the My Sky app over a mobile connection which will tell you if Sky have been told of an issue affecting your line if it doesn't call them to report the loss of connection lines should be opening now. Scheduled maintenance work will have ceased around 6am or earlier .

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Broadband not working again

Broadband not working again

All Replies

Re: Broadband not working again

Re: Broadband not working again

Re: Broadband not working again

Re: Broadband not working again

Was this discussion not helpful?

Search Sky Community

Start a new discussion