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Discussion topic: Broadband not workig

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This message was authored by: Rod650

Broadband not workig

Despite all checks with Sky saying that there are no issues with my equipment and services, my broadband router is showing just 2 x green lights and 1 x orange light, instead of 4 x green lights.

My Sky glass TV is telling me that there is no Internet. 

Please fix this issue ASAP. 

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This message was authored by: JimM1

Re: Broadband not workig

@Rod650 See the sky help linked below for you!

 

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

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