Broadband not sufficient in all rooms,

[Tony+J1]

I have sky ultrafast and expected better! My sons Xbox is constantly slow and I have trouble getting a good signal strength in the bedrooms. Any ideas?

[Highlinder]

@Tony+J1  Does yout broadband package come with broadband boost?

[TechmanagerMal]

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@Tony+J1 wrote:

I have sky ultrafast and expected better! My sons Xbox is constantly slow and I have trouble getting a good signal strength in the bedrooms. Any ideas?

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You are not alone, unfortunately, give Sky a call and ask them to check you are on the right speed package and that there are no issues at their end.

[jamesn123]

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@TechmanagerMal wrote:

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@Tony+J1 wrote:

I have sky ultrafast and expected better! My sons Xbox is constantly slow and I have trouble getting a good signal strength in the bedrooms. Any ideas?

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You are not alone, unfortunately, give Sky a call and ask them to check you are on the right speed package and that there are no issues at their end.

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Being on the incorrect speed package has nothing to do with a bad signal strength in the bedrooms. 

[jamesn123 · Accepted solution]

@Tony+J1 

Ideally you'll need some Sky booster or to place your main hub more centrally. 

You could also look at using powerline adapters for the Xbox connection to make it stable. 

[Myrtle+67]

Over the last few days I've been experiencing Wi-Fi issue in my back bedroom, which is at the top of the stairs. I get about 2 meters into the room and Wi-Fi drops out and won't accept the password (keeps telling me it's incorrect). Seems to work find in the two upstairs rooms at the front of the house. 
many suggestions or ideas on what I should do would be greatly appreciated. 

[TechmanagerMal]

IMO starting from the basics, you can only achieve a good signal if your access speed is correct and more importantly it appears in posts recently from @Chrisee that Sky has found an issue on their end that might need adjustment too.