Discussion topic: Broadband not connected

This message was authored by: RobT1000 · ‎02 Oct 2023

After 2 visits from openreach our broadband is still not up and running

Both have come and told us the connection has been cut, when is likely to be rectified ?

This message was authored by: Chrisee · ‎02 Oct 2023

@RobT1000 you will not get a definite answer as to when any fault will be fixed. Openreach just dont give any of their customers including Sky definite dates for future work the best you get is a date for the next update. You will be due compensation once it is fixed as explained here Customer Auto-Compensation | Sky Help | Sky.com

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Broadband not connected

Broadband not connected

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Re: Broadband not connected

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