Discussion topic: Broadband not activated

This message was authored by Miguelo This message was authored by: Miguelo

Broadband not activated



I had yesterday (14.03.2024) the engineer coming to install my broadband since I just joined Sky. And I read that I would received a message up until midnight about the activation of my broadband. But I have not received it and my broadband hasn't been activated either.  And seems impossible to talk to an actual agent from sky. (Except that bot chat that was getting on my nerves)  I starting to regret having changed to Sky. 

Does anyone have any tips or can help me what to do? Thanks in advance! 


All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Broadband not activated

Posted by a Superuser, not a Sky employee. Find out more


When the phone lines open in a few hours you will need to call Sky.


150 is the free number to use from a Sky Mobile phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Topic Author
This message was authored by Miguelo This message was authored by: Miguelo

Re: Broadband not activated

@caesarome Thank you very much! I'll try later 🙌🏻


Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion