Broadband not activated

[Glo3]

Sky broadband should have been active on 7/12/24 and nothing, no message from Sky or anything 

being told broadband isn't in my area

[caesarome]

Have you called Sky to find out if yoir broadband was activated and if not what the issue is ?

[Glo3]

Sky haven't helped me at all

[Glo3]

They said they've sent a special engineer and still nothing

[TimmyBGood]

@Glo3 

Delay, particularly if it's a new FTTP installation, isn't unusual, and unfortunately December to January is particularly problematic with bad weather, short daylight hours and seasonal personnel absences.

If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

[Glo3]

It says something about Fttp

[TimmyBGood]

@Glo3 

The relevant information would be the first line of text below the table with all the figures in.  You should be able to copy and paste the text here.