Broadband no internet connection

[Lubomir]

Hi,

since yesterday there is a wifi connection to the router, but there is no access to the internet. Sky broadband tool says it cannot see the router.

Router statistcs below:

Thank you for help in advance.

[Highlinder]

@Lubomir  What happens when you click on lets fix it? Does it just take you around in circles?

[Lubomir]

It forwarded me to making and appointment with an engineer. I made it, but it is in two days, so I still wonder if maybe other fixes are possible.