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Discussion topic: Broadband leeds ls13

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This message was authored by: Janp1963

Broadband leeds ls13

Lost connection to Internet service checker says no iss

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This message was authored by: GD1

Re: Broadband leeds ls13

Posted by a Superuser, not a Sky employee. Find out more

@Janp1963  You may need toi check again as it can take a couple of attempts for the checker to update

 

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Janp1963

Re: Broadband leeds ls13

Have run tests a few times and they say all is fine, but still connected no internet 

This message was authored by: DaveF4

Re: Broadband leeds ls13

Same here in Batley. Says no issues so the sky checker is useless. Checked it 5 times and restarted.

This message was authored by: Laura495

WiFi is not working

WiFi has stopped working . All green lights on black box . All green lights and Ethernet light on box on wall flashing and 1 green light on white box and 1 red light on white box los 

This message was authored by: caesarome

Re: WiFi is not working

Posted by a Superuser, not a Sky employee. Find out more

@Laura495 

Where abouts are you, anywhere n Yorkshire ?

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This message was authored by: Laura495

Re: WiFi is not working

Yes Leeds 

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