Broadband keeps losing internet connection

[Henry_]

My WiFi keeps turning off and requiring authorisation to connect. It connects after carrying out some checks on the hub, checking all connections and turning the router off and on but it keeps losing internet connection after a while even in mid night making it difficult to continue being online. Please I will appreciate a permanent solution to this . Thanks

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147