Broadband keeps dropping

[Pock]

I've had my service installed for just over two months and my broadband keeps dropping out completely and resets itself and comes back on.. usually around 5 mins each time. I've been through the steps/had an engineer out who advised I may need a new master socket but we couldn't locate the existing one.. engineer said they would escalate to open reach but since then it's been radio silence. 

[JimM1]

@Pock Would advise you to have a look see and find ALL your telephone socket's that you have home wise, does sound like you may have mutliples off, if so that can lead to all kinds off internal issues. You will have to get Sky involved again. Post your stat's if you are able to.

https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346