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Discussion topic: Broadband keeps dropping
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This message was authored by: Callyjack
Message posted on 17 Feb 2024 01:02 AM
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Broadband keeps dropping
Over last few days broadband keeps dropping out and the takes a while to reconnect, the orange internet light flashes and voice light is orange?
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Feb 2024 07:31 AM
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Re: Broadband keeps dropping
@Callyjack run the connection test in the My Sky app when the hub is connected to see if Sky are aware of an issue. If they aren't you need to report the fault by giving them a ring.
If you would like advice from the forum post your hub's ststs as explained here Find your Sky Broadband router statistics
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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