Broadband keeps dropping out

[hunter1986]

I have always had problems with this broadband dropping out or losing connection. There are quicker broadband providers in the area so I'd like to know why I always seem to be having problems? I am not in a contract till September 2026 if I can't rely on my broadband provider.

[Addie15]

Hi there, @hunter1986. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147