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Discussion topic: Broadband keeps dropping out

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Avatar for RitchieB
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This message was authored by: RitchieB

Message posted on ‎07 Aug 2024 09:32 PM

Broadband keeps dropping out

My broadband has been dropping out on  and off all day. I've turned my modem off and on again, and reset it multiple times. Done the network tests through the app and it all appears to be ok. Any ideas??

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎07 Aug 2024 09:58 PM

Re: Broadband keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@RitchieB  Do the lights on the router change colour when you are having an issue?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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