This discussion topic has been answered Discussion topic: Broadband keeps dropping out
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Message posted on 04 Jun 2025 02:07 PM
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Over the past few days the broadband keeps dropping out. The wires outside the house are tangled together and the pole they are attached to is leaning slightly. How can I report this ?
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Message posted on 04 Jun 2025 02:11 PM
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You could try reporting is as 'dangerous' direct to Openreach as per this link
https://www.openreach.com/help-and-support/damage-health-and-safety
alternatively you'll need to report it to Sky.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on 04 Jun 2025 02:11 PM
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You could try reporting is as 'dangerous' direct to Openreach as per this link
https://www.openreach.com/help-and-support/damage-health-and-safety
alternatively you'll need to report it to Sky.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 18 Jun 2025 10:48 AM
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Re: Broadband keeps dropping out
I reported to Sky and they fixed the issue. Thanks
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