Discussion topic: Broadband keeps dropping out…
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Message posted on 31 Mar 2025 06:33 PM
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Broadband keeps dropping out…
My broadband is dropping out every few minutes. What is happening with it? If you have known problems why are they not being addressed? This is over the last few days.
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Message posted on 31 Mar 2025 07:45 PM
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Re: Broadband keeps dropping out…
You could try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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