Broadband keeps disonnecting

[rugbymalc]

Hi my broadband constantly diconnects.  I have trued all the sky fixes but problem persusts.  Can anyone help resolve this probkem.

[Addie15]

Hi there, @rugbymalc. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[rugbymalc]

• Thanks.  Sky team got me running by a hard reset of the hub.  I lasted for about an hour and it's now dropping as soon as you try to go onto the Internet.  Please help ant more ideas?. I honestly don't know why I'm paying for something I am not getting.  Can anyone sort this for me?