Broadband issues

[Skllan]

Hi. We have been having intermittent drops in our broadband over the last few days. It's difficult to pinpoint what might be happening as it is sporadic and only lasts a few seconds or mins but is noticeable compared to the usual good services.

[Chrisee]

@Skllan next time you lose the connection check the lights on the hub see https://www.sky.com/help/articles/hub-lights-explained-start

[Skllan]

So once the light went to flashing white but the other times it seems to have been still just solid white.