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Discussion topic: Broadband issues
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This message was authored by: Patel55
Message posted on 17 Oct 2025 08:05 AM
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Broadband issues
I cannot play any Disney, apple or Netflix videos, test my broadband and WiFi connection and sky tell me everything is working fine.
why do you lie to your customers!!!
what is wrong with my broadband and WiFi?
please explain.
unhappy customer!!!!
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Oct 2025 10:30 AM
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Re: Broadband issues
As you are only talking to other customers on here you will need to call Sky about this if this line test is showing no issues either:
https://www.sky.com/help/articles/broadband-diagnostic-start
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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