@Steved1 check thexspeed to the hubby using the Service checker in tge My Sky app. If thst is as it should be the issue is likely to be poor wifi signal in the area you use your laptop. Incredibly common issue as in many homes due the layout and how they are built axsingle Sky hub cannot provide usable WiFi in every room.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
