Discussion topic: Broadband issues
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Message posted on 11 Dec 2024 07:59 PM
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Broadband issues
Ever since switching to sky we have had broadband issues some of our devices are not connecting properly we didnt have an issue with BT and BT was apparently slower and sky faster this is obviously not the case clearly!
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All Replies
Message posted on 12 Dec 2024 10:03 AM
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Re: Broadband issues
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on 14 Dec 2024 11:12 AM
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Re: Broadband issues
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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