0

Discussion topic: Broadband issues

Reply
This message was authored by: Rchappell_-

Broadband issues

We are very unsatisfied with the connection we are getting through our WiFi. We recently upgraded to what we were told was a better connection but have had nothing since issues. The WiFi turns on and off intermitently all day, every day! The signal upstairs is awful and it doesn't even reach to our back door. Even when stood or sat next to the router it is terrible.
Reply

All Replies

This message was authored by: Brill+Gill

Re: Broadband issues

Posted by a Sky employee

Hi @Rchappell_-, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

Reply