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Discussion topic: Broadband issue

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Avatar for Jaison03
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This message was authored by: Jaison03

Message posted on ‎06 Jan 2026 08:06 AM

Broadband issue

My broadband is on, but there's no Internet

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎06 Jan 2026 08:21 AM

Re: Broadband issue

Posted by a Superuser, not a Sky employee. Find out more

@Jaison03 che k the lights on your Sky hub and follow tgexsteps here https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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