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Discussion topic: Broadband issue

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Sheena86
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This message was authored by Sheena86 This message was authored by: Sheena86

Broadband issue

‎01 Jul 2024 10:48 AM

Connected broadband, todafs first day,  worked ok but now its not working?? Have tried online help things to no avail 

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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband issue

‎01 Jul 2024 05:29 PM

Posted by a Superuser, not a Sky employee. Find out more

@Sheena86  Which router did Sky supply you with from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

Follow it to see what lights are on the router and the colour to see what the possible issue is and if you get no further forward come back let us know.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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