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Discussion topic: Broadband issue

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This message was authored by: Mr+T+taylor

Broadband issue

Hi when going in my garden my computer keeps loosing connection and I can't move my router because of where open reach installed my fibre would it be possible to buy a extender or booster? 
Thanks 

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This message was authored by: TimmyBGood

Re: Broadband issue

Posted by a Superuser, not a Sky employee. Find out more

@Mr+T+taylor 

 

Note that the Guarantees listed below specifically exclude outside spaces.

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Mr+T+taylor

Re: Broadband issue

ok thanks for the help!

I guess when my contract end I'll be going back to Bt.

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