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Discussion topic: Broadband issue - very slow !!

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This message was authored by: Pat2355

Broadband issue - very slow !!

Had engineer out yesterday due to previous poor and inconsistent WiFi speeds down as low as 1mps and next day back up to 36!!  Engineer basically done a factory reset on router and back up to 36 but today (next day ) down to 17 !! 

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This message was authored by: JimM1

Re: Broadband issue - very slow !!

@Pat2355 What sky hub do you have and did you ever run the line test diagnostics, links are below!

 

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

 

If there aren't any then try running the line test here
Try running the line test here to see if any faults are found:

 

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