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Discussion topic: Broadband issue - very slow !!
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This message was authored by: Pat2355
Message posted on 15 Oct 2025 09:08 PM
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Broadband issue - very slow !!
Had engineer out yesterday due to previous poor and inconsistent WiFi speeds down as low as 1mps and next day back up to 36!! Engineer basically done a factory reset on router and back up to 36 but today (next day ) down to 17 !!
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This message was authored by: JimM1
Message posted on 15 Oct 2025 09:20 PM
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Re: Broadband issue - very slow !!
@Pat2355 What sky hub do you have and did you ever run the line test diagnostics, links are below!
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
If there aren't any then try running the line test here
Try running the line test here to see if any faults are found:
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